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Volunteer with Shrewsbury Dial-a-Ride – Call now: 01743 450 270

At Shrewsbury Dial-a-Ride, we are always on the hunt for dedicated volunteers who make our services possible. We’re committed to maintaining the highest standards of care and professionalism, which is why we provide ongoing, nationally recognised training (including MiDAS) for our drivers and passenger assistants. This ensures our team is always equipped with the skills, confidence, and knowledge needed to offer safe, respectful, and high-quality support. 

If you would like to become a volunteer, then please get in touch.

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We Need You!

Looking for a meaningful way to give back to your local community? At Shrewsbury Dial-a-Ride, our volunteers are the heart of everything we do. They’re the friendly faces our passengers know and trust—and they’re key to delivering the caring, community-based service we’re known for.

Minibus Drivers

We operate a fleet of 6 minibuses—and we can’t keep them running without dedicated volunteer drivers!
We offer flexible shifts and full training (including MiDAS). Our current drivers love what they do—and we think you will too.

Passenger Assistants (PAs)
We’re always on the lookout for more Passenger Assistants to support passengers on our buses. Ideally, we’d love to have a PA on every vehicle to assist with boarding, carrying bags, and offering a friendly hand. No experience needed—just kindness and a willingness to help.
Car Drivers

Prefer using your own vehicle? Join our Community Car Scheme.
You’ll provide lifts—usually to medical or hospital appointments—for people who can’t access other transport.

  • You’ll be reimbursed 45p per mile
  • No need to change your insurance
  • You choose when you drive.

Then please do not hesitate to get in touch. All of our volunteers play a vital role in delivering the friendly, compassionate service we’re known for.

We also reimburse travel expenses to and from our base on Featherbed Lane, helping to make volunteering as easy and accessible as possible. Whether you’ve got a few hours a week or more time to give, we’d love to hear from you!

Why Volunteer?

  • Be part of a friendly, supportive team
  • Make a real difference to people’s lives
  • Get full training and ongoing support
  • We even cover travel expenses to and from our base on Featherbed Lane, Shrewsbury

Interested? Get in touch today—we’d love to welcome you aboard!

Training & Support

DBS Checks

All staff and volunteers undergo a Disclosure and Barring Service (DBS) check to ensure we maintain the highest standards of passenger safety and trust.

MiDAS Driver Training

We offer MiDAS (Minibus Driver Awareness Scheme) training—developed by the Community Transport Association (CTA)—to all our minibus drivers.
This nationally recognised training includes:

  • Classroom-based theory sessions
  • On-road driving assessments
  • Additional modules for wheelchair-accessible vehicles and assisting passengers with disabilities
Passenger Assistance Training (PATS)

For Passenger Assistants (PAs), we provide PATS
training, a nationally recognised programme focused on:

  • Safely assisting passengers
  • Providing care and support during travel
  • Understanding mobility needs and accessibility

With our full support and ongoing training,
you’ll be well-prepared to help make a real difference in people’s lives.

Contact Shrewsbury Community Transport Initiative Ltd

If you would like to become of our volunteering team, please get in touch.

01743 450270
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