If you have a question about the transportation services we have on offer, you may find this page useful. If you haven’t found the answers to your questions, please don’t hesitate to give us a call.
Three Castles Shuttle: Bishops’ Castle to Ludlow
Upton Magna Shuttle: Withington, Upton Magna and Uffington to Shrewsbury Town Centre.
We’re flexible! Let us know in advance and we’ll adjust the route and timing to suit your needs.
Right at your doorstep! We use Google Street View to locate your home and pick you up directly.
Three Castles Shuttle: View our timetable
Upton Magna Shuttle: View our timetable
We accept:
Please note that from 1st April 2027 we will no longer be able to accept cash payments
It depends on the day’s schedule and your location, but don’t worry—we’ll always keep in touch so you know when to be ready.
Yes! Our drivers are happy to help you get it on and off the bus.
No problem – our drivers are here to help carry them for you.
Yes, absolutely. We’ll arrange a risk assessment visit beforehand to ensure everything is safe and comfortable for you.
Yes – just let us know in advance so we can plan accordingly. There is no charge for carers.
All other passengers are charge £3.50 each way.
Ideally, please book at least 2 weeks in advance. But if it’s shorter notice, just give us a call—we’ll do our best to help.
No worries—just call us and we’ll update the schedule.
Not at all. Our service is for anyone who can’t access public transport—whether due to disability, rural location, or other reasons. If you need help getting around, we’re here for you.
Volunteering with us is a rewarding way to support your community—and it’s more flexible than you might think!
Not at all. We understand that people have different schedules, so we offer a surprising amount of flexibility. You can volunteer as often or as little as suits you.
No, you don’t!
While we always welcome volunteer drivers, we also rely on amazing Passenger Assistants (PAs) to support our service.
PAs help with:
Full training is provided—no experience necessary.
There’s no upper age limit. You just need to:
Once you turn 70, a medical check every 3 years is required (which we’ll pay for).
At Shrewsbury Dial-a-Ride, we’re proud to invest in people—both our valued passengers and our incredible team of volunteers and staff.
Volunteering with us is more than just giving your time. It’s about making a real difference in your community while gaining new skills and experiences.
We provide regular training for both drivers and passenger assistants, all to a nationally recognised standard. So, you can feel confident, capable, and supported—every step of the way.
Join us and become part of something truly meaningful.
If you need further information, please don’t hesitate to get in touch.
Thank you for your enquiry, we will get back to you shortly.
